Head of Global Business Development
Company: Dialpad
Location: Austin
Posted on: October 8, 2024
Job Description:
Dialpad pioneered the first Ai-powered customer communications
platform that now serves as the secure foundation for all Dialpad
products. By bringing all conversations together in one place,
businesses of all sizes in any industry can instantly unlock the
power of Ai to unite people, automate tasks, streamline workflows,
collect data-driven insights, and turn conversations into
opportunities that drive growth. Supported by notable investors
like Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a
dynamic force in AI technology with a rapidly expanding presence.
Visit dialpad.com to learn more.About the teamDialpad's Business
Development team will contribute to our Sales team by acquiring new
customers, uncovering market opportunities and getting the market
talking about Dialpad! In this role, you'll combine prospecting,
lead qualification and industry research to create qualified sales
opportunities for your Account Executives.Dialpad's Business
Development Representative team develops relationships with
prospects; becoming the initial point of contact by performing
outreach through calls, emails and social media. This team works
closely with Account Executives and has the opportunity for close
mentorship and professional development.Your roleAs our Head of
Business Development, you will partner closely with demand
generation marketing and sales to drive inbound and outbound
pipeline generation. Deliverables take the form of increasing the
pipeline, sales velocity, and revenue via closed won business,
growing team size through hiring and promotion, recommendations on
structure, segmentation and coverage, business planning, investment
prioritization, productivity improvement.You'll forecast, track
business performance, analyze trends, and formulate meaningful and
actionable recommendations. Through your leaders and directly with
sales development reps, you'll actively coach, mentor, and help
develop individual contributors in their career path. Setting the
standard for global performance, you'll hold the team accountable
to deliverable key metrics.Reporting directly to our Chief Revenue
Officer, this experienced leader will have the ability to
creatively motivate our team using data and insights.What you'll
do
- Recruit, mentor, and lead a team of leaders managing high
performing SDR/BDR/CDR to uncover new business opportunities.
- Create, experiment and implement new ways of engaging with
prospects to increase win rates and provide an amazing full-cycle
customer experience.
- Coach and develop your team to develop future leaders for the
organization.
- Increase effectiveness of tools and communication channels by
recognizing opportunities for innovation and proactively
implementing new systems and processes.
- Optimize resources and budget and partner with internal teams
to execute sales strategy as we introduce enhancements to existing
solutions and/or release new products.
- Set and meet key performance indicators and objectives and key
results with the sales leadership team.
- Develop and maintain BDR/SDR best practices, pitches, and
objection handling.
- Hold BDR/SDR teams accountable for deliverable key
metrics.
- Achieve and consistently exceed monthly and quarterly BDR/SDR
team goals.
- Provide leadership, development, and training for our BDR/SDR
team to hit and exceed monthly goals and achieve other defined
objectives.
- Work as a strategic partner to the marketing and sales
organization to optimize the sales funnel and help to develop
demand generation campaigns/content.
- Evaluate current sales tech stack to manage the sales process
and set standards for performance.
- Accurately forecast the sales development pipeline and
proactively flag risk.
- Be a hands-on, scrappy mentor who enthusiastically looks
forward to coaching and developing the team.Skills you'll bring
- BA/BS degree or equivalent practical experience.
- 8+ years sales experience, preferably in the B2B SaaS
space.
- 5+ years people management experience.
- Ability to work independently, prioritize effectively and
balance multiple, disparate work streams.
- Excellent analytical and problem-solving skills.
- Needs to possess a strong emotional intelligence and ability to
inspire and develop direct reports.
- Brings a strong work ethic; takes the initiative and thinks
creatively to get the job done.Dialpad benefits and perksBenefits,
time-off, and wellnessAn apple a day keeps the doctor away-and it
doesn't hurt that we offer flexible time off and great options for
medical, dental, and vision plans for all employees. Along with
that, employees also receive a monthly stipend to help cover your
cell phone bill, home internet bill, and we reimburse for gym
membership costs, a variety of wellness events, and more!Dialpad
offers reimbursement for expenses related to professional
development, up to an annual limit per calendar year.CultureWe've
been named a Top Workplace seven times, and a big part of this is
because of our collaborative culture that elevates our teammates,
celebrates wins, and brings together passion and
talent.Compensation and equityTeamwork makes the dream work, and
Dialpad offers competitive salaries in addition to stock options
because each and every Dialer participates in our
success.Diversity, Equity, and Inclusion (DEI) at DialpadAt
Dialpad, we are passionate about Doing the Right Thing. This means
we are committed to building a values-driven culture that
celebrates identity, inclusion and belonging. As a global company,
it's our responsibility to come together to create a culture where
all Dialers can Work Beautifully, Delight Our Users, and Innovate
Continuously to bring our world-class product to life.Every Voice
Matters at Dialpad. We build community through our Employee
Resource Groups, company-wide celebrations, service days, and a
robust internal learning & development program focused on the
success of our Dialers. Don't meet every single requirement?
Studies have shown that women and marginalized groups are less
likely to apply to jobs unless they meet every single
qualification. At Dialpad we are dedicated to building an inclusive
and authentic workplace, so if you're excited about this role but
your past experience doesn't align perfectly with every
qualification in the job description, we encourage you to apply
anyways. You may be just the right candidate for this or other
roles.Dialpad is an equal-opportunity employer. We are dedicated to
creating a community of inclusion and an environment free from
discrimination or harassment.
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Keywords: Dialpad, Georgetown , Head of Global Business Development, Other , Austin, Texas
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